Here are some of the experts participating with Agincourt Strategies to deliver the Agincourt Gap Analysis, training, education and consulting.

Chief Bill Boyd

Chief Bill Boyd recently retired from public service after 28 years in the fire and emergency medical services profession. He was chief of a mid-sized urban fire department in the US northwest from 2003 to 2012. He has extensive incident command experience in managing large and complex emergency and planned events. He also served as an incident commander for a regional type III all-hazards incident management team, responding to large scale emergencies around the region and state. His unique incident command and public information officer experience, coupled with his advocacy and use of social media tools for crisis response has established him as a thought leader in the social media for emergency response field. He consults for the US Department of Homeland Security as part of the Virtual Social Media Working Group. He is the author of several research papers and public safety blog articles His blog is appropriately titled "It's Not My Emergency." He currently serves as Safety Manager for a large industrial services firm.

Neil Chapman
Alpha Voice Communications & Wixted Pope Nora & Thompson

Neil is principal at AlphaVoice Communications, a communication consultancy he formed after a distinguished career in journalism and corporate communications leadership. In his 25 years in communications Neil has responded to some of the largest events of the past decade. In various communication roles with BP, he was deeply involved in major events including the Texas City Refinery accident, the Alaska pipeline corrosion issues, the Thunder Horse platform crisis of Hurricane Dennis, and, of course, the 2010 Deepwater Horizon event. Neil applies the often difficult lessons learned from these and other events to guide senior leaders and communication executives in preparing to respond to major reputation crises and natural disasters. Neil focuses much of his work on training executives and communicators and is affiliated with Wixted Pope Nora & Thompson, an international communication consultancy with deep training experience.


Patrice Cloutier
Canadian Government Communicator

Mr. Cloutier is widely recognized as a leading researcher and advocate for social media in emergency management and communications. He is a former broadcaster with deep experience in public communication for government.  Mr. Cloutier served in a number of  government communication leadership roles in Canada. He is an active communicator serving as a PIO for significant events involving provincial and national events as well as serving in a planning role for a Canadian provincial government ministry. Mr. Cloutier is widely followed for his expertise in social media in emergency management and communications, with his research and insights published on several blogs and other social media channels.

John P. (Pat) Philbin, Ph.D, APR

John (Pat) Philbin is the founder and CEO of Crisis1, a crisis management consultancy based in Washington, DC. In his distinguished career in government communications, he served as Director of Public Affairs for the US Coast Guard, and Director of External Affairs for FEMA. Crisis1 focuses on crisis leadership and core competencies, helping the C suite better prepare and respond to major crises and emergencies.



George Smalley
CEO Bridge Builder Communications

George Smalley is a communications executive with more than 25 years of experience in the private and public sectors in the U.S. and abroad, working in leadership capacities for global companies and brands including Shell, Texaco, Saudi Aramco and Air Liquide. In the public sector, Smalley served nearly six years as Vice President of Communications and Marketing for the Metropolitan Transit Authority of Harris County, Texas (METRO). He has a proven record of successful communications on crises and high profile issues involving media, local governments and diverse communities. As Director of Communications for Shell Oil Company, Smalley directed all communications on the construction and start up of a controversial hydrogen retail station in Washington, D.C., the first of its kind in the U.S.  He also had crisis communication responsility for Shell tankers in U.S. waters and, with Saudi Aramco, for its ships in European and Asian waters.


Adam Crowe
Virginia Commonwealth University

Adam Crowe is Director of Emergency Preparedness at Virginia Commonwealth University. Previously he served in various emergency management leadership positions for Johnson County, Kansas, CAP Advisors, and Platte County Health Department. He is the author of Disasters 2.0: Application of Social Media Systems for Emergency Management and an upcoming book on the changing requirements of emergency management leadership in the social media era.



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